IOTA Water Privacy Policy

At IOTA Water, we are committed to protecting your privacy and ensuring a secure experience on our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

Information We Collect

  • Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Payment details are collected and processed through secure third-party payment gateways. We do not store your payment card information.
  • Usage Data: We collect non-personal information related to how you interact with our website, such as IP address, browser type, pages visited, and time spent, to improve our services.

How We Use Your Information

  • Order Processing: To process orders, manage payments, and facilitate shipping and returns.
  • Customer Service: To respond to your inquiries, provide support, and address any issues you may encounter.
  • Marketing and Promotions: To send you updates, special offers, or promotions that may interest you. You may opt out of these communications at any time.
  • Website Improvement: To analyze usage patterns and improve our website, services, and products.

Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with trusted third parties who perform services on our behalf, such as payment processors, delivery services, and marketing platforms. They are obligated to protect your data and use it only for the specified purpose.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or governmental regulations.

Security Measures

  • We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and limited access to your data.
  • However, no online service is entirely risk-free. We encourage you to take precautions to safeguard your information, including using secure passwords.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may control cookies through your browser settings.

Your Rights and Choices

  • Access and Correction: You may request access to the personal information we hold about you or request corrections if necessary.
  • Opt-Out: You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.
  • Account Deletion: You may request to delete your account and associated data. Some information may be retained to comply with legal obligations.

Children’s Privacy

  • IOTA Water does not knowingly collect or process information from individuals under 13 years of age. If we become aware that we have collected data from a minor without consent, we will promptly delete it.

Changes to This Privacy Policy

  • We may update our Privacy Policy to reflect changes in our practices or for legal reasons. Changes will be effective upon posting, and we encourage you to review this policy periodically